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Refund Policy

Thank you for choosing Digitalizard IPTV. We strive to provide our customers with a satisfactory experience. However, we understand that situations may arise where you might need to request a refund. Below is our refund policy outlining the terms and conditions for refund requests:

1. Eligibility for Refund:

  • Refunds are applicable within 30 days from the date of purchase.
  • To be eligible for a refund, you must provide a valid reason for the request. Valid reasons may include but are not limited to:
    • Dissatisfaction with the service provided.
    • Technical issues preventing the use of our services.
    • Unintentional duplicate purchases.
  • Refunds will only be issued for the amount paid for the service and will not include any additional fees such as transaction fees.

2. Refund Process:

  • To request a refund, please contact our customer support team at support@digitalizardiptv.com with your order details and reason for the refund.
  • Our support team will review your request and may require additional information to process the refund.
  • Once the refund request is approved, we will initiate the refund process.
  • The refund will be issued using the same payment method used for the original purchase.

3. Exceptions:

  • Refunds will not be provided in the following cases:
    • If the refund request is made after the 30-day eligibility period.
    • If the service has been used extensively or if there is evidence of misuse.
    • If the request does not meet the valid reasons outlined in section 1.
  • Digitalizard IPTV reserves the right to refuse refunds in cases where we believe the refund policy is being abused or manipulated.

4. Contact Us:

Note: This refund policy is subject to change without prior notice. Please review this policy periodically for any updates or modifications.

Thank you for choosing Digitalizard IPTV. We appreciate your business and are committed to providing you with the best possible service.