This page sets out what Digitalizard IPTV ("we", "us") records about you when you use this website or the IPTV service behind it (together, the "Service"), why we hold it, and who else ever sees it. Using the Service means accepting the handling described here.
1. Information We Collect
Information You Provide Voluntarily
Opening an account, buying a plan or writing to support hands us the following, because the transaction cannot happen without it:
- Your name and the email address we send access details to
- Payment details, which the payment provider handles and we never store
- Whatever you write to support, kept so the next reply has context
None of this is compulsory in the abstract — but a subscription cannot be delivered to an address we do not have, so declining means the Service cannot be provided.
Information Collected Automatically
Our servers also record the ordinary technical detail every web server records:
- The IP address a request came from, and the rough region it maps to
- Which browser and operating system made the request
- Which pages were opened, for how long, and what linked to them
- Basic device and screen information, so layouts get tested against real sizes
Running the Service means using outside suppliers — a payment processor, an email sender, hosting and analytics. Each is given only the fields it needs to do its job, is bound by contract to keep them confidential, and may not reuse them for its own purposes.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process transactions and manage your subscription
- Improve and personalise your experience on our platform
- Send you service-related notifications and account updates
- Send promotional emails and offers — you may opt out at any time by contacting us or using the unsubscribe link in any marketing email
- Respond to customer support enquiries and troubleshoot issues
- Monitor and analyse usage patterns to improve our Service
- Detect, prevent, and address fraud, abuse, and security incidents
- Comply with applicable legal obligations
3. Sharing Your Information
Cookies are small files this site stores in your browser. Ours remember your preferences, keep a session alive as you move between pages, and count visits so we can tell which pages actually help.
Service Providers
We may share your information with trusted third-party service providers who assist us in operating the Service, processing payments, delivering email communications, or analysing data. These providers are contractually obligated to keep your information confidential and use it solely for the purpose of providing services to us.
Legal Compliance
Traffic to this site is encrypted in transit, access to customer records is limited to the people who need it, and those controls get reviewed rather than set once and forgotten.
Business Transfers
If the business is sold, merged or wound up, customer records may move with it. You would be told before your information came under a different privacy policy, so you have the chance to ask for deletion first.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. We use them to remember your preferences, keep you logged in, and understand how users interact with our Service.
Every browser can block or clear them, and your browser’s help pages explain how. Blocking them is entirely your right; parts of the site will stop behaving correctly if you do.
5. Data Security
Some pages link out to sites we do not run. Once you follow such a link you are covered by that site’s privacy policy rather than this one, so it is worth a look before handing anything over.
This Service is sold to adults and is not aimed at anyone under 18. We do not knowingly hold a child’s details. If you think we have some, tell us and we will delete them without asking you to justify the request.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: Opt out of receiving marketing communications at any time.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
To use any of these, write to help@digitalizardiptv.shop from the address on the account. We aim to answer within a few days and will say so if a request needs longer.
7. Third-Party Links
Our Service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.
8. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete the information as quickly as possible.
9. Changes to This Policy
This page changes when our practices or the law change. The effective date at the top moves whenever anything material does, so that is the field to check. Continuing to use the Service after a change means accepting the version then published.
10. Related Policies
This Privacy Policy should be read alongside our other legal documents:
Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact our support team:
Email: help@digitalizardiptv.shop
Support Page: digitalizardiptv.shop/contact